The site the
big guys have.

Your logo and brand colors, access to your current platform if we are migrating or upgrading, the email addresses your store uses, and your shipping basics. Nothing written: your About page comes from you talking on the call, not typing.

The store is yours: you own it and control it. If you want us on call for changes, Site Care gives you 3 change units a month for $295, or a Task Pack gives you 5 units to use within 12 months for $750.

One change unit is a single request on one page or template: no new functionality, no new integrations, no design exploration. One revision round is included. Requests go through the intake form with a 3-business-day turnaround.

This is the fear that keeps merchants stuck on platforms they have outgrown. Our data migration includes 301 redirect mapping: every old URL points to its new home, so the rankings you have earned survive the move.

Fixed price, paid in full at checkout, processed by Stripe on their secure page. We never see your card. Add-ons and upgrades are always shown as clear line items you approve before paying.

BigCommerce hosts the platform, and that is a feature, not a footnote. There is no server to babysit, no plugin stack to patch, no maintenance contract to buy. Your store runs on enterprise infrastructure from day one.

No, that's a separate purchase directly with BigCommerce, the same way it would be for any agency. Think of it as the foundation: you hold the subscription, and we build everything on top of it. The price you see here is ours alone, with nothing hidden underneath it.

Yes. Packages are not a trap. You can add features and add-ons during onboarding as transparent line items, and care offerings are there whenever you need ongoing hands.